It’s all about people. The challenge for any organisation is to truly engage its people to activate their power and energy. It’s this positive energy that transforms businesses, creating great workplaces that achieve great outcomes. Engaged employees connect more confidently with your customers and each other. We can support you to achieve this.
Alison’s effusive personality combined and her passionate focus on clients draws from her extensive heritage in partnership management within the retail and direct selling sectors. She has a genuine willingness to take time to listen to truly understand. Her conscientious work ethic, willingness to adapt, and her warmth warmth and professionalism all make her a quick favourite with everyone she meets - clients and colleagues alike.
"Knowing we are genuinely empowering people to make a positive difference in their workplace, and within themselves, is really rewarding."
Angela is able to share from her extensive experience within nursing and aged care. Her resume spans from working across a wide range of wards within major hospitals, including rehabilitation wards (disability), to being responsible for all aspects of care, including medications and dementia specific care, within residential aged care facilities. Angela's previous experience within the financial services and airline sectors ensures that her students gain from her customer service insights and can utilise these in the new Consumer Directed Care environment.
Angela has 30 years’ experience spanned across many different sectors particularly involved in leadership, psychometric testing, change management, project management, compliance & OH&S. She is passionate about inspiring participants to realise their full potential and developing a continuous improvement mindset to both their workplace and their own lives.
Anne has successfully worked in senior managerial roles within Education and has extensive experience managing, developing and delivering learning programs to adult learners. She has successfully overseen and/or written learning resources for different government organisations covering a broad range of subject matter in the Leadership & Management, Community Services and Business disciplines. Anne’s experience in senior management positions within the education sector span across both private and public training (TAFE) environments. She has been responsible for the management of both nationally accredited and corporate in-house training across a diverse number of industry sectors including, but not limited to, Health Care, Business, Hospitality, Trades, Food Processing, Travel Tourism and Events.
"I am dedicated to supporting high quality education outcomes for learners and employers alike."
Christine’s extensive experience within nursing, disability support and aged care makes her a Program Manager who ‘gets-it’. Her resume spans across almost every aspect of the community services sector including as a Case Manager, a Disability Services and Support Manager, a Client Services Manager and an Enrolled Nurse. Christine’s background allows her to transfer the necessary theory into personal examples – it makes for engaging real-world training.
“It’s a great feeling watching people’s confidence grow as they become more capable - you can see them become happier with the results they're delivering with their clients ...and they’re happier at work"
Deb has worked as an endorsed Enrolled Nurse for many years and has extensive experience working within aged care facilities. Deb is passionate about supporting others to grow both in the workplace and in the classroom. Her hands-on experience working as a Personal Care Attendant is invaluable when relating the learning materials students to real-world, relevant and memorable examples. Deb’s approachable, friendly and positive personality means she easily builds great rapport with her students.
Donna has a wealth of ‘real-world’ experience, working for many years in nursing, health and community services areas. Combined with her expertise in training and people development, Donna provides our participants with an outstanding learning experience.
Liz has over 15 years experience working within both metropolitan and regional local government organisations and assisting and developing new projects within the Local Laws and Animal Management sector. Her expertise as a trainer is further supplemented with her hands-on experience as a qualified veterinary nurse and her years teaching english overseas including in Japan and Singapore. Everyone who trains under Liz loves her sessions and genuinely respects the depth of her expertise.
Eryn is clinical nurse educator who has a genuine passion for aged care with significant professional experience working in Dementia care, Psychogeriatric, Palliative and Acute care. She supplements her training working as Registered Nurse in the role of Nurse Unit Manager in residential aged care. She is a passionate trainer who likes sharing from her experiences of working hands-on and with integrity and compassion.
With a solid career in the community care sector combined with a substantive career in nursing, supplemented by further studies, Jane-Ellen has significant ‘real-world’ knowledge. Her successful appointments span from experience in acute nursing, disability, children and youth mental illness, aged care, hospitals, infectious diseases and sexual health areas; all enabling her to share a depth and range of expertise with her participants.
Karen has been an in-service educator within the aged care sector that has been supplemented with significant experience in personal carer and support worker roles. She is a passionate advocate of building skills, knowledge and expertise in those who work within the sector and shaping them into capable, confident and skilled support workers. Her friendly and affable personality makes her an educator who can make it comfortable for students to reach out and get the support they need.
Karen’s ability to quickly win and retain people’s trust is testament to the genuineness of her character and her warm personality. Karen has a rich customer service heritage and is a passionate ambassador for her clients, which is only one of the many reasons why they value and respect her so much. We’re confident that you’ll soon come to like her and value her contribution as much as we do!
"It's really simple - interacting and helping people is at the heart of who I am."
Katherine's extensive experience managing customer relationships in the highly sophisticated FMCG market makes her a natural fit in the Warner Institute team. Her empathetic personality and positive character means that everyone who deals with Katherine leaves with a smile on their face. Katherine's ability to truly understand her client's needs, and then move 'heaven and earth' to ensure that they're met, makes her a favourite.
"I genuinely love working with people. I'm truly passionate about providing quality educational experiences that enrich personal growth."
Pamela is able to share from her very considerable experience spanning across more than two decades within clinical nursing in a wide range of fields including medical, surgical and psychiatric and a number of aged care facilities including as a clinical supervisor within the Rumbalara Aged Care Facility; an aboriginal cooperative where she was responsible for the effective supervision of students, education of personal care workers and management of 35 residents. Her extensive experience is further supplemented as an educator in aged care and nursing at both tertiary and VET level and she is currently completing her Masters in Gerontology.
“I'm am a passionate advocate for the elderly and vulnerable to be treated with dignity, respect and their wellbeing supported - this is the foundational message that I impart to my students."
Raveena has over 24 years of experience as an educator combined with more than a decades extensive hands-on experience and knowledge working in Ageing, Disability, Community Services. Her professional experience in these roles is broad and extends to include mental health, working with individuals with neurological disorders, Huntington’s Disease, MND, MS, Palliative Care and in Memory Support. She is passionately committed to the community service sector, and in particular, the aspects that promote clients experiencing their daily lives in an independent and rewarding way.
Rebecca has nearly a decades experience working in the Local Government Sector, working primarily
in animal management, local laws and emergency management roles. Rebecca has a broad and thorough background in animal welfare, animal management, responsible pet ownership initiatives and animal health. With a passion for learning aligned with her ethical and welfare experience, Rebecca has successfully undertaken leadership roles in Local Government to facilitate best practice in the industry. This includes working and training other Local Laws Officers to help facilitate their professional advancement in the industry and working on specialised portfolios across both animal management and local laws roles.
“I have committed my professional life to understanding the role that Local Government Officer’s have in the community, how Council’s interact with their residents to achieve the best outcomes for the management of animals and to uphold the amenity of the neighbourhood.’
With over 5 years experience as a nurse educator and lecturer, including providing interdisciplinary general and mental health education, Rosie has a depth of experience in utilising creative and innovative methods in program delivery. Having worked as a clinical nurse consultant (mental health) and education service coordinator, she has successfully coordinated a range of education and research projects. These experiences are further enriched by her substantive real-world experience.
Rowena’s experience spans from working across a broad range of education environments including adult education, VET and young people. Her love of teaching and learning is supplemented by her work in community services, child care and as a PCA working in aged care. This combination allows Rowena to empathetically share from her own experiences when training whilst supporting her students throughout their learning journey to reach their goals.
“I'm passionately committed to encouraging and developing the right people to work within the aged care and disability support sector - I particularly enjoy supporting young people to invest their energy, enthusiasm and love of life into those in their care."
Sandy is a passionate educator who has more than 20 years of training experience. Her professional experiences working within disability support, aged care and HACC means that she is able to translate the theory into practical examples that are relatable to participants. Her participants, and their employers, invariably all offer glowing reports in regards to her expertise, passion and dedicaation.
Sherralie is a highly experienced educator who is passionate about the Community Services sector. She has significant experience working in Aged Care and Disability in addition to having undertaken numerous qualifications in these areas. This combination allows Sherralie to empathetically share from her own experiences when training, whilst supporting her students throughout their learning journey to reach their goals.
Silvia is a highly experienced, passionate, driven and adaptable professional who takes great pride in her ability to deliver results and maximise opportunities in changing environments. Her wealth of experience in sales, customer service, business development, combined with being a qualified and experienced Trainer, means she possesses highly developed communication skills, a warm and friendly personality and genuine passion in building and nurturing customer relations.
"I am passionate about, and take great pride in contributing to, making a difference in empowering people to reach their goals and recognising their achievements!"