.svg)
Do you sometimes want a solution to a specific need that doesn’t necessarily “fit the box” or that you can't quite pinpoint?
We will consult with you to understand your organisation, and how we can support you to identify and address your specific needs, in a timely and direct way - with outcomes you can see.
Targeted training that is purpose-built for you enables:
• Training delivery of the exact skills and knowledge that your team need, ensuring it hits the mark;
• Your team to receive high quality learning designed to specifically bridge the gaps in service delivery, assisting them to improve on their implementation;
• You to see improved interactions and outcomes in the workplace
We can also modify our existing resources to reflect your organisational policies and documentation,
meaning your team learns your process at the same time as building their skills and delivery approach.
Workplace Outcomes
You'll be confident that your team understand:
1. the difference between the new Standards and the current Standards;
2. the importance of the Statement of Rights; and
3. how to apply your new work practices in the workplace
Delivery Details
Workplace Outcomes
Your Support Workers and Personal Care Workers will feel confident to support clients with pre-packaged medications,
and they’ll understand the importance of being mindful to ensure safety, accuracy and
reduce the risks associated with medications management.
We’ll roll in your organisational procedures, medication charts and incident reporting systems so that your
team can safely and capably assist clients with pre-packaged medications in line with your organisational procedures.
Delivery Details
Workplace Outcomes
Your Support workers and Personal Care Workers will develop the skills to truly connect with their clients to
effectively recognise triggers and implement strategies early,
minimising behaviours of concern.
They’ll feel more confident to apply a person-centered approach, understanding your clients and their
needs, as described in the behaviour support plan.
Delivery Details
Workplace Outcomes
Your Support Workers and Personal Care Workers will develop a better understanding of the importance of setting boundaries,
both work and personal,
so they provide quality service delivery within their work guidelines.
They will be able to confidently set and communicate boundaries to
your clients, their family and other carers,
reinforcing their role and the services they deliver.
Delivery Details
.png){kind=icon}
Workplace Outcomes
You’ll see new workers who commence their new role being able to immediately connect with your clients
whilst they provide everyday living supports - enabling your clients
to stay at home longer, but also providing social contact and company that they may otherwise be isolated from, improving their quality of life.
This non-accredited course will give new workers
the skills and knowledge to start working in a domestic
support role, and get it right from the beginning.
Delivery Details
Workplace Outcomes
Your Leaders will develop the skills and awareness to support their team members who have experienced trauma or workplace-related stress,
beyond the initial response to “are you ok?”.
They will feel more comfortable “reaching in” to check on their team’s emotional wellbeing, and responding to the individual needs
of their team members.
Delivery Details
Workplace Outcomes
Community Services Leaders are expected to PIVOT in an instant.
This course supports your leaders to take a
whole brain approach - understanding their natural style, and how to recognise and pivot between styles as the situation demands.
Your leaders will develop the skills to seamlessly transition from conversation to conversation, situation to situation,
taking the best approach and communication style to each interaction. You’ll see an increase ineffective communication, improved resilience,
and a flow-on positive cultural change across the team.
Delivery Details