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Our short courses will support your team to maintain their knowledge and stay up-to-date with best practice.
Talk to us your mandatory training schedule, and we can help you to meet these needs.
We will consult with you to understand your organisation, and how we can support you to identify and address your specific needs, in a timely and direct way - with outcomes you can see.
See our range of existing short courses below, or fill in the form if your needs are different.
Workplace Outcomes
Your Officers will undertake both classroom learning and practical experience where they’ll demonstrate their skills and knowledge. Across a 2-day period, your officers will become more knowledgeable in:
• understanding and applying the Road Rules,
• undertake parking patrols in line with the specific LGA work plan,
• issue compliant infringement notices,
• maintain sufficient and accurate records and notes to support the infringement,
• communicate respectfully and effectively with members of the public, and
• maintain their personal safety and de-escalate conflict.
This Short Course has been specifically designed by Warner Institute and contains the nationally accredited unit:
• LGAREG001 Implement parking controls
Delivery Details
Workplace Outcomes
Designed for working Animal Management Officers, this course includes the key content required to ensure that your Officers maintain their safety and animal handling skills. Across one full-day session, your Officers will become more knowledgeable in:
• identifying and understanding animal behaviour,
• managing their own and others’ safety,
• updating to current best practice techniques, and
• maintaining animal welfare.
This Short Course has been specifically designed by Warner Institute to meet the needs of your experienced
Animal Management Officers.
Delivery Details
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Workplace Outcomes
Designed for new, inexperienced, or unqualified Officers, this course includes the perfect mix of classroom learning and practical experience where they’ll demonstrate their skills and knowledge.
Across a 3-day period, your officers will become more knowledgeable in:
• understanding the application of their powers,
• theory around animal management,
• recognising animal behaviour,
• managing their own and others’ safety,
• planning an impound or seizure, and
• managing animal welfare and safety.
This Short Course has been specifically designed by Warner Institute and contains the nationally accredited units:
• ACMARM402 Assess and impound animals
• ACMARM408 Coordinate seizure of animals
• ACMARM403 Identify and respond to animal behaviour in an animal
management and regulation environment
Delivery Details
Workplace Outcomes
You’ll see your Officers develop the skills and confidence to manage thorough investigations, including considerations such as:
• planning an effective investigation,
• managing the scene,
• identifying witnesses,
• understanding the evidence required to prove the offence,
• complete and compliant statement taking, and
• collecting and securing evidence.
This Short Course has been specifically designed by Warner Institute and contains the nationally accredited units:
• PSPINV001 Plan and initiate an investigation
• PSPINV004 Conduct an investigation
• PSPREG039 Gather information through interviews
Delivery Details
Workplace Outcomes
You’ll see your Officers’ confidence grow, so that they can identify the evidence that belongs in their brief, and represent your organisation professionally and competently in Court - so you achieve the legal outcomes you need.
Your Officers will:
• review the scenario and all evidence provided to them,
• collate a brief of evidence to prove the offence, and
• present their evidence under examination and cross-examination.
This Short Course has been specifically designed by Warner Institute and contains the nationally accredited units:
• PSPREG010 Prepare a brief of evidence
• PSPREG038 Give evidence
Delivery Details
Workplace Outcomes
Your Officers will develop their emotional intelligence, active listening and conflict resolution skills to effectively manage or prevent conflict escalation.
This course provides the theory and pracical frameworks your team needs, to:
• reduce conflict, particularly with members of the public,
• mantain their safety, and the safety of others, and
• support their resilience and wellbeing.
This Short Course has been specifically designed by Warner Institute and contains the nationally accredited unit:
• PSPGEN098 Deal with conflict
Delivery Details
Workplace Outcomes
You’ll see your Leaders develop the skills and awareness to support their team members who have experienced trauma or workplace-related stress, beyond the initial response to “are you ok?”.
They will feel more comfortable “reaching in” to check on their team’s emotional wellbeing, and responding to the individual needs of their team members.
This non-accredited course has been purpose-built to meet the needs of your Leaders, including:
• understanding situations that may lead to trauma or build-up of psychological stress,
• identifying different types of supports, and understand when they are appropriate,
• recognising the limitations of their own training and ability, and when to refer to professional services,
• gaining a more thorough understanding of workplace debriefing,
• understanding the impact of trauma on individuals and teams, and
• understanding the impact to business when individuals and teams are not resilient.
Delivery Details